Terms & Conditions

Welcome to Vixlo. These Terms and Conditions govern your use of our website, services, and any transactions you make through https://vixlo.shop. By accessing or using our site, you agree to comply with these Terms and our Privacy Policy.

Please read them carefully before using our platform. If you do not agree with any part of these terms, you must not use our site.

1. Use of the Website
1.1 Eligibility
You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this website. By using this site, you confirm that you meet these criteria.

1.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. Vixlo is not liable for any unauthorized access or activity on your account.

2. Products and Services
2.1 Product Availability
All products listed on vixlo.shop are subject to availability. We reserve the right to limit quantities, discontinue items, or modify pricing at any time without notice.

2.2 Product Descriptions
We do our best to display accurate product information. However, we do not guarantee that descriptions, images, or specifications are completely error-free. If a product is not as described, your sole remedy is to return it in unused condition.

3. Orders & Payments
3.1 Order Acceptance
We reserve the right to cancel or refuse any order for any reason, including but not limited to stock limitations, pricing errors, fraud alerts, or suspicious activity.

3.2 Payment Methods
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Payments are securely processed via third-party gateways. Your financial details are never stored on our servers.

4. Shipping & Delivery
4.1 Processing Time
Orders are processed within 1–3 business days. Delivery timelines vary depending on your location and selected shipping method.

4.2 Delays
We are not responsible for delays due to natural disasters, courier issues, or customs clearance. Estimated delivery times are not guaranteed.

5. Returns & Refunds
Please review our Return Policy page for full details. Key points include:

Returns accepted within 14 days of delivery

Items must be unused, unwashed, and in original packaging

Certain items (e.g., final sale, hygiene-related) may not be eligible for return

Refunds issued to original payment method once return is approved

6. Intellectual Property
All content on the site—including text, images, logos, product designs, graphics, and code—is the property of Vixlo or its content suppliers. You may not copy, reproduce, republish, or distribute any content without written permission from us.

7. Prohibited Activities
By using our site, you agree not to:

Use the website for any unlawful purpose

Attempt to gain unauthorized access to other users’ information

Interfere with the site’s functionality or security

Transmit any harmful code or software

Resell our products or represent Vixlo without permission

Violations may result in termination of your account and legal action.

8. Affiliate & Influencer Programs
If you participate in any of our promotional programs, additional terms may apply. All affiliate relationships are governed by our Affiliate Policy, which will be provided upon acceptance into the program.

9. Limitation of Liability
Vixlo shall not be liable for any damages arising from:

Your use or inability to use the website

Errors or omissions in content

Product misuse or incompatibility

Issues caused by third-party tools or integrations

Some jurisdictions do not allow limitations on implied warranties, so some exclusions may not apply to you.

10. Indemnification
You agree to indemnify, defend, and hold harmless Vixlo, its officers, employees, affiliates, and partners from any claims or liabilities resulting from your use of our website, violation of these terms, or infringement of any rights.

11. Governing Law
These terms are governed by and interpreted in accordance with the laws of the State of California, USA. Any disputes shall be resolved in the courts of Los Angeles County, California.

12. Termination
We reserve the right to terminate or suspend your access to the site at our sole discretion, without notice, for conduct that violates these terms or is harmful to other users, us, or third parties.

13. Changes to Terms
We may modify these Terms at any time. Updated versions will be posted on the site with a revised “Effective Date.” Continued use of the site after updates implies acceptance of the revised Terms.

14. Contact Information
For any questions regarding these Terms & Conditions, you may reach us at:

Email: contact@vixlo.shop
Phone: (213) 555-9472
Address: 7894 Sunset Blvd, Los Angeles, CA 90046