Contact Us

We at Vixlo believe that clear communication is the cornerstone of trust. Whether you need help with your order, want to inquire about our products, or simply want to drop a suggestion, our team is available and eager to assist.

1. Customer Support

Our dedicated customer service team is available to assist you with:

• Order tracking & updates

• Shipping or return issues

• Product information

• Account management

• Technical issues

• Billing & payment inquiries

Email: contact@vixlo.shop
Phone: (213) 555-9472
Hours: Mon–Fri, 9:00 AM–6:00 PM PST

2. Wholesale & Business Inquiries

Interested in partnering with Vixlo for wholesale, distribution, or bulk purchases? Our business development team would love to hear from you.

Email: partners@vixlo.shop
Phone: (213) 555-9472
Subject Line: Wholesale Inquiry

3. Media & Press

For media inquiries, PR collaborations, and brand features, contact us via:

Email: press@vixlo.shop
Phone: (213) 555-9472

Include the nature of your media request and the deadline if applicable.

4. Careers & Job Applications

Looking to join a growing brand that values innovation, creativity, and drive? We’d love to connect with like-minded talent.

Email: careers@vixlo.shop
Subject Line: Job Application – [Position Title]

You can also visit our Careers Page (coming soon!) for open roles.

5. Physical Address & Mailing

Have a return to send or a document to mail? Here’s our address:

Vixlo Headquarters
7894 Sunset Blvd
Los Angeles, CA 90046
United States

Please note: Visits by appointment only.

6. Common Support Topics

7. Response Times

We aim to respond to all inquiries within 24 hours during business days. During sales or promotions, response time may extend to 48 hours, but we’re working hard behind the scenes to get back to everyone.

8. Feedback & Suggestions

We’re constantly improving. If you have an idea, feature request, or just general feedback, send it our way.

Email: feedback@vixlo.shop
Subject Line: Suggestion/Feedback