At Vixlo, we value transparency and accessibility. Below, you’ll find complete details about our business location and how we operate behind the scenes. While we are primarily an online-first company, we do have a physical location for operations, returns, and business correspondence.
1. Main Office Location
Vixlo Headquarters
7894 Sunset Boulevard
Los Angeles, CA 90046
United States
Our office is strategically located in the heart of Los Angeles, allowing us to manage nationwide shipping efficiently while staying close to one of the most creative and culturally vibrant communities in the U.S.
2. Purpose of the Address
Our Sunset Blvd address serves the following purposes:
Product returns & exchanges
Mail correspondence & legal notices
Business operations & logistics
Administrative functions
Staff coordination & inventory management
Please note: Our location is not a walk-in retail store, and all visits are by appointment only.
3. Shipping & Return Instructions
For Returns:
If you’re initiating a return, please first contact support@vixlo.shop for return authorization. Once approved, send your items to:
Vixlo Returns Department
7894 Sunset Blvd
Los Angeles, CA 90046
United States
Include your order number and the reason for the return inside the package for faster processing.
4. Operating Hours
We operate during the following business hours:
Monday to Friday
9:00 AM – 6:00 PM Pacific Standard Time (PST)
Orders are processed during these times only.
Customer service responds within 24–48 hours on business days.
5. Directions & Accessibility
Though we’re online-based, vendors, partners, and couriers may need to locate our physical location. Here are key details:
Nearest Landmark: Located near the intersection of Sunset Blvd & Fairfax Ave
Parking: Street parking available with 2-hour limit
Accessibility: ADA-compliant entrance and receiving dock
Please contact us in advance if you’re planning a delivery or business visit.
6. Mail & Legal Correspondence
All legal notices, government correspondence, or formal documents should be addressed to:
Legal Department – Vixlo
7894 Sunset Blvd
Los Angeles, CA 90046
Email: legal@vixlo.shop
7. Inventory Management & Fulfillment
Although our storefront is online, our headquarters handle essential backend operations such as:
Inventory sorting and restocking
Packaging and quality control
Shipment handling
Returns inspection
Wholesale order processing
We work with verified U.S.-based suppliers and warehousing partners to ensure fast, reliable delivery of your orders.
8. Business Partner Visits
If you’re a potential affiliate, supplier, or logistics partner looking to meet with our team, please contact:
partners@vixlo.shop
(213) 555-9472
All meetings are scheduled in advance to ensure we can give you our full attention.
9. COVID-19 Safety Policy (if applicable)
For any on-site visits (returns, deliveries, business meetings):
Face coverings may be required depending on local mandates
Contactless package drop-offs available
Sanitizer stations and social distancing encouraged
We prioritize safety for our staff and partners at all times.
10. Need More Help?
If you’re not sure whether to send something to our physical address or contact us digitally, just email us first at:
contact@vixlo.shop