At Vixlo, we are fully committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website https://vixlo.shop. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information when you register, place an order, subscribe to our newsletter, or interact with the site. This includes:
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party platforms)
1.2 Non-Personal Information
We automatically collect information through cookies and similar technologies. This includes:
Browser type
IP address
Pages visited
Time spent on site
Referring website
2. How We Use Your Information
We use the information collected to:
Process orders and payments
Deliver products and services
Communicate with you (order updates, promotions, support)
Personalize your shopping experience
Improve our website and service offerings
Prevent fraudulent transactions
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Service providers (payment processors, shipping companies, customer service platforms)
Third-party tools for marketing, analytics, or customer relationship management
Legal authorities if required by law or for protection against fraud or misuse
4. Cookies and Tracking Technologies
Cookies help us enhance your experience. By using our website, you consent to the use of cookies. You can modify your browser settings to disable cookies, though this may impact site functionality.
Types of cookies we use:
Essential cookies: For core site functions
Performance cookies: To analyze site usage
Targeting cookies: For advertising purposes
5. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Disable cookies through browser settings
Request data portability
To make any such request, please email us at contact@vixlo.shop.
6. Data Retention
We retain personal data only for as long as necessary to fulfill our services, comply with legal obligations, or resolve disputes. You can request data deletion at any time.
7. How We Protect Your Information
Your information is protected through:
SSL encryption
Secure servers and firewalls
Limited employee access
Regular security assessments
However, no online platform is completely risk-free. We encourage users to maintain secure passwords and monitor account activity.
8. Children’s Privacy
Vixlo does not knowingly collect or solicit personal information from children under 13. If we learn we have collected such information, we will delete it immediately. Parents or guardians can contact us directly for concerns.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to read the privacy policies of any third-party sites visited.
10. Changes to This Policy
We may occasionally update this Privacy Policy. If significant changes are made, we will notify users via email or a site notice. Continued use of the site implies agreement with the updated policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: contact@vixlo.shop
Phone: (213) 555-9472
Address: 7894 Sunset Blvd, Los Angeles, CA 90046